Pre-Arrival Checklist - Frequently Asked Questions
- Q: How can I order groceries for my room at a Disney Vacation Club Resort?A.
Enjoy the convenience of having groceries delivered to your room...
Q: Can I store groceries at the Disney Vacation Club Resort I'll be staying in before Check-In?A.Sorry, due to space limitations, groceries cannot be stored at...
Q: Is Online Check-In service available at any Disney Vacation Club Resorts or Walt Disney World Resort hotels in the Disney Collection?A.Yes, Online Check-In service is available at select Disney Vacation...
Q: What time is Check-In and Check-Out at Disney Vacation Club Resorts?A.Check-In is after 4:00 PM (please notify Member Services if...
Q: Does Disney Vacation Club offer travel insurance?A.Yes. Disney Vacation Club offers travel insurance through Travelex Insurance...
Q: Does Disney Vacation Club have a hurricane policy?A.Yes. Here is the policy under this distinct weather circumstance:
From...
Q: In the event of a hurricane or hurricane warning, will I be responsible for any cancellation or modification penalties or other amounts?A.If you have products and services provided by third party...
Q: What is My Disney Experience at Walt Disney World Resort?A.My Disney Experience is a planning tool that...
Q: How can I link tickets, reservations and other vacation plans to my Disney Account?A.You can link your park tickets, reservations and other vacation...
Q: What is a MagicBand and how can I get one?A.MagicBands are lightweight, flexible wristbands as well as...
Q: What are Disney PhotoPass service and Memory Maker?A.Disney PhotoPass service gets everyone in the picture—and...
Q: How can I start a Family & Friends list to keep everyone aware of our mutual vacation plans?A.Planning together is a whole lot easier when you're connected....
Q: What is the Hawaiʻi Transient Accommodations Tax?A.For all stays at AULANI, Disney Vacation Club Villas, Ko...
Q: What is the Transient Occupancy Tax?A.For all stays at The Villas at Disneyland Hotel, the...
Q: Can you guarantee my room will be dog-free?A.We can guarantee your request to stay outside of the...
Q: If a member of my party is afraid of dogs or has allergies, what will you do to accommodate us?A.As part of this pilot program, certain floors or sections...