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Contact Us

We're here to help! Call us if you’d like to find out more about Disney Vacation Club Membership. Or if you're already a Member, contact us at the specific office you need. Please note: You must be 18 years of age or older to call.

Find Answers for the Most Common Questions Around Upcoming Travel

  • Our sales center is currently available with limited hours of operation.

    Hours of Operation

    Monday to Sunday
    9:00 AM to 5:30 PM Eastern Time

  • Learn how you can take a Disney Vacation Club virtual tour from the comfort of your home. Or, if you’re planning a trip to Walt Disney World Resort in Florida or Aulani, Disney Vacation Club Villas in Hawai‘i, consider visiting an Open House to tour a Villa and learn more about the magic of Membership.

    • Walt Disney World Resort

      Lake Buena Vista, Florida

      Tour Contact Number:

      (800) 500-3990†

    • Aulani, Disney Vacation Club Villas

      Ko Olina, Hawai‘i

      Tour Contact Number:

      (808) 674-6400†

  • Contact Member Services for:

    • General questions about using your Membership
    • Change of address
    • Vacation planning assistance

     Hours of Operation

    Monday to Friday
    9:00 AM to 9:00 PM Eastern Time

    Saturday and Sunday
    9:00 AM to 7:00 PM Eastern Time


    • Mailing Address

      Disney Vacation Club
      Member Services
      215 Celebration Place
      Celebration FL, 34747

    Continental US Toll Free or Local Phone Numbers

    (800) 800-9800 or (407) 566-3800† – Option 1


    International Toll Free Phone Numbers

    For those living outside the continental United States, please make use of these toll-free* international numbers:

    • Toll-free International Number*

       

       

    *Additional charges may apply when calling from a mobile phone or by an in-country local carrier.

  • Contact Member Accounting for:

    • Loans
    • Dues
    • Payments

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Regular Mail:
      Disney Vacation Club
      Member Accounting
      215 Celebration Place
      Celebration FL, 34747

  • Contact Member Administration for:

    • Add or remove an owner from your deed, or transfer to a family member
    • Change the title on the deed to your trust
    • Change your name in our records and obtain a new Membership Card with your new name
    • Make changes to your deed if it’s titled as a corporation, LLC or LLP
    • Contact Member Administration for information on making a change to ownership on your deed by sending your request by email at wdw.dvc.member.administration@disney.com

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Disney Vacation Club
      Member Administration
      1936 Broadway
      Lake Buena Vista, FL 32830