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Contact Us

We're here to help! Call us if you're interested in finding out more about Disney Vacation Club Membership. Or if you're already a Member, contact us at the specific office you need. Please note: You must be 18 years of age or older to call.

Also, check out our Frequently Asked Questions for answers to your specific questions!
  • Learn more about Disney Vacation Club.

    Hours of Operation

    Sunday
    10:00 AM to 9:00 PM Eastern Time

    Monday to Thursday
    9:00 AM to 10:00 PM Eastern Time

    Friday and Saturday
    8:30 AM to 7:00 PM Eastern Time

  • Schedule a tour at a Disney Vacation Club Preview Center that's convenient for you.

    General Tour Contact Number:

    (800) 500-3990†

  • Contact Member Services for:

    • General questions about using your Membership
    • Change of address
    • Vacation planning assistance

     Hours of Operation

    Monday to Friday
    9:00 AM to 7:30 PM Eastern Time

    Saturday and Sunday
    9:00 AM to 5:30 PM Eastern Time


    • Mailing Address

      Disney Vacation Club
      Member Services
      1390 Celebration Boulevard Celebration, FL 34747

    • Fax Number

      (407) 938-4151

    Continental US Toll Free or Local Phone Numbers

    (800) 800-9800 or (407) 566-3800† – Option 1


    International Toll Free Phone Numbers

    For those living outside the continental United States, please make use of these toll-free* international numbers:

    •

    • Toll-free International Number*

    *Additional charges may apply when calling from a mobile phone or by an in-country local carrier.

  • Contact Member Accounting for:

    • Loans
    • Dues
    • Payments

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Regular Mail:
      Disney Vacation Club
      Member Accounting
      P.O Box 470727
      Celebration, FL 34747

    •  

      Overnight Service:
      Disney Vacation Club
      Member Accounting
      1390 Celebration Blvd.
      Celebration, FL 34747

  • Contact Member Administration for:

    • Add or remove an owner from your deed, or transfer to a family member
    • Change the title on the deed to your trust
    • Change your name in our records and obtain a new Membership Card with your new name
    • Make changes to your deed if it’s titled as a corporation, LLC or LLP
    • Obtain information on selling your ownership interest by calling (800) 800-9800† – Option 2, then Option 1

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Disney Vacation Club
      Member Administration
      1390 Celebration Blvd.
      Celebration, FL 34747

    • Fax Number

      (407) 938-4121