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Pre-Arrival Checklist - Frequently Asked Questions

What is My Disney Experience at Walt Disney World Resort?

My Disney Experience is a planning tool that lets you organize and plan your vacation. It's easy to enjoy the benefits of My Disney Experience as you prepare for your Walt Disney World vacation.

Using your existing login information, you'll sign in to your Disney account and manage your vacation details on the My Disney Experience planning page or My Disney Experience mobile app.

You'll find incredible online and mobile tools that will help you take your vacation from dream to done!

PLEASE NOTE: If you experience challenges, Member Services may need to reset the One-time Activation Code to update or link your account information. For assistance, call Member Services at (800) 800-9800† or (407) 566-3800†.

Learn more about Pre-Arrival Checklist

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