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Pre-Arrival Checklist - Frequently Asked Questions


Q.
In the event of a hurricane or hurricane warning, will I be responsible for any cancellation or modification penalties or other amounts?
A.

If you have products and services provided by third party suppliers that were not obtained through Member Services—such as airlines, hotels, car rental agencies or vacation insurance companies—you will continue to be responsible for any non-refundable payments as well as cancellation penalties or change fees assessed by those suppliers.

For Disney Vacation Club Resort reservations, call Member Services at (800) 800-9800† or (407) 566-3800† prior to Check-In to cancel or reschedule, based upon availability, your reservation without any cancellation or modification penalty. The Disney Vacation Club hurricane policy does not apply to certain special events and dining experiences (e.g., the Member Cruise).

PLEASE NOTE: We cannot guarantee availability of similar accommodations for the new travel dates.


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