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Pre-Arrival Checklist - Frequently Asked Questions


Q.
Does Disney Vacation Club have a hurricane policy?
A.

Yes. Here is the policy under this distinct weather circumstance:

From June 1 to November 30, in the event a hurricane warning is issued by the National Hurricane Center for the Orlando area, Vero Beach area, Hilton Head Island, Oʻahu or for the Member's place of residence within 7 days before the scheduled arrival date, the Member may call Member Services at (800) 800-9800† or (407) 566-3800† prior to Check-In to cancel or reschedule, based upon availability, their Disney Vacation Club Resort reservation without any cancellation or modification penalty.

Just call Member Services at (800) 800-9800† or (407) 566-3800† as indicated above. If you were planning on staying at a Member Getaways destination and a hurricane warning is issued for that destination, please also contact Member Services.

PLEASE NOTE:

  • We cannot guarantee availability of similar accommodations for the new travel dates.
  • The policy does not apply to certain special events and dining experiences (e.g., the Member Cruise).
  • This policy pertains to hurricane warnings only. Other weather advisory levels are handled on a case-by-case basis and Members should contact Member Services.

Learn more about Pre-Arrival Checklist

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