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Pre-Arrival Checklist - Frequently Asked Questions

Is Online Check-In service available at any Disney Vacation Club Resorts or Walt Disney World Resort hotels in the Disney Collection?

Yes, Online Check-In service is available at select Disney Vacation Club Resorts and Walt Disney World Resort hotels in the Disney Collection. Enjoy a simplified Check-In process when you pre-register online prior to your arrival.

Register with Online Check-In when you view your Travel Plan on the Upcoming Vacations page.

  • Check in 60 days prior to arrival at all Walt Disney World Resort hotels.
  • Check in 10 days prior to arrival at:
    • Disney's Vero Beach Resort
    • Disney's Hilton Head Island Resort
  • Check in is available beginning 45 days prior to arrival, up to and including the arrival date, at Disney Cruise Line.

For Aulani, Disney Vacation Club Villas, Ko Olina, Hawaiʻi, check in 10 days prior to arrival using the Aulani Resort mobile app or the Online Check-In link in your reservation confirmation email.

(Note: Online Check-In is not available at The Villas at Disney's Grand Californian Hotel & Spa.)

Then, if you have opted for Online Check-In and given your cell phone number, you should be able to go directly to your room when you receive a text saying that your room is ready. Otherwise, when you arrive at your Resort hotel, simply head to the Online Check-In Desk where your Welcome Folder will be waiting. Show your valid photo I.D. and you're on your way!

Learn more about Pre-Arrival Checklist

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