Glide down the pool slide through a giant sandcastle and sunbathe on the sand beach at Sandcastle Pool. Relax in the whirlpool spa and delight in a dry sauna inside the pool deck's lighthouse. Located near the Hospitality House, Sandcastle Pool even has a kiddie pool for little ones.

You can also explore the 3 leisure pools—each with a whirlpool spa—in these locations at Disney's Old Key West Resort:

• Old Turtle Pond
• South Point
• Miller's Road

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Play foosball, pool, video games, ping pong and shuffleboard and check out equipment. There is tennis, basketball and volleyball equipment available. Plus, you can create one-of-a-kind crafts.

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Kids can climb and slide and play to their hearts' content on several exciting playgrounds. These 3 delightful playgrounds are located near the following pool areas:

• Sandcastle Pool
• Old Turtle Pond Pool
• South Point Pool

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Enjoy 2 lighted tennis courts near Sandcastle Pool, plus a 3rd court on Old Turtle Pond Road. Racquets and tennis balls are available to rent from Hank's Rent 'N Return.

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Have a delightful time at the 2 arcades at Disney's Old Key West Resort.

Electric Eel Gameroom
Test your skills at this high-thrills arcade located near Turtle Shack Poolside Snacks.

Flying Fish Gameroom
Test your skills at this high-thrills arcade located near Turtle Shack Poolside Snacks.

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Disney's Old Key West Resort is located in the Disney Springs area. Transportation to and from Walt Disney World Resort theme parks and water parks is available by:

Bus
Destinations throughout Walt Disney World Resort, including theme parks and water parks, are accessible by bus. Bus stops are located throughout Disney's Old Key West Resort. The bus' destinations—such as Magic Kingdom park or Hospitality House—will be noted on the marquee.

Learn more about Walt Disney World bus transportation.


Certain areas of Walt Disney World Resort are also connected by well-lit, paved, low-grade walking paths.

Learn details about transportation between Walt Disney World destinations.

Or contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling throughout Walt Disney World Resort.

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Rent a car to travel to and from the Orlando International Airport to a convenient spot at Walt Disney World Resort.

Alamo Rent A Car, the official rental car of Walt Disney World Resort, is conveniently located at the Orlando International Airport and at the Car Care Center near the parking exit of Magic Kingdom park.

For Emerald Club customers, National Car Rental is also located at the Car Care Center.

Shuttle service to and from the car rental facility and your location is provided 7 days a week, Monday through Friday from 6:00 AM to 8:00 PM and Saturday and Sunday from 8:00 AM to 6:00 PM (holiday hours may vary.) Schedule shuttle service at least one hour in advance. Call (407) 824-3470 for shuttle service and reservations.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Valet service and standard overnight self-parking is available to Resort Guests.

Valet Parking

Valet parking is offered at an extra cost. Note: Any Guest with a valid disability parking permit can enjoy complimentary valet parking while staying at this Disney Vacation Club Resort.

Self-Parking

Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel.

Disney Vacation Club Members who wish to shop, dine or enjoy activities for the day at a Disney Resort hotel are not subject to the overnight self-parking fee. Charges for valet parking will still apply.

Learn more about parking at Walt Disney World Resort.  

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Breeze into Conch Flats General Store for groceries, sundries and souvenirs. Delight in ready-to-eat snacks, microwaveable main courses, deli meats, cheeses, soda, wine and beer. You can also find such vacation necessities as sunglasses, sunscreen, magazines and postage stamps.

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Simplify your arrival by starting the check-in process online before your trip. This service is available at:

• All Disney Vacation Club Resorts, excluding The Villas at Disney’s Grand Californian Hotel & Spa
• All Walt Disney World Resort hotels

Check-In Windows
You can check in online when your check-in window opens:

• 60 days prior to arrival at all Walt Disney World Resort hotels
• 10 days prior to arrival at Disney's Vero Beach Resort, Disney's Hilton Head Island Resort and Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i

Get Started
Once your check-in window is open, visit “My DVC Membership” and select “My Dashboard.” Then, view “My Vacation Plans” and select your vacation to begin the check-in process online.

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Take care of some of your banking needs during your stay at Disney's Old Key West Resort.

• A 24-hour ATM is located near the Front Desk at the Hospitality House.
  Learn more about ATMs at Walt Disney World Resort.
• Guests may exchange foreign currencies at the Front Desk or with the Lobby Concierge.
  Learn more about banking services at Walt Disney World Resort.

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Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.

A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. Villas with one or more bedrooms feature an in-unit washer and dryer.

Housekeeping Service
Prior to your arrival, your room will undergo thorough cleaning—with attention to high-touch areas, like TV remotes and door handles. And during your stay, your room will receive a light cleaning service which will include:

• Removal of trash and used towels
• Replenishment of towels and amenities
• Wiping and cleaning of the vanity and counter surfaces

If you are staying on Member Points or Member Cash Discounts, you will be scheduled for trash & towel service on your fourth day. If you are staying more than eight nights, you will receive full cleaning service on your fourth day and trash & towel service on your eighth day. Trash and recycling disposal is located nearby for your use between cleaning services.

Additional housekeeping services, including additional trash & towel service, are not available for purchase.

Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.

With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

• Change the bed linens
• Vacuum and dust the vacation villa
• Clean the bathroom(s)
• Clean the kitchen/kitchenette and wash the dishes

For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive partial service every other day.

Additional Amenity Requests

You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:

• Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
• Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
• Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry

NOTE: Rates are subject to change without notice.

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This Resort offers you the convenience of in-room babysitting. In-room childcare is available for children ages 6 months to 12 years. You can even reserve a childcare specialist to accompany you and your family during your visit to the parks, providing a helping hand where needed.

To find out more, get pricing information or to make a reservation for in-room babysitting, contact the Front Desk or the Lobby Concierge during your visit.

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Stamps are available for purchase at Conch Flats General Store.

Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages.

Learn more about mail services at Walt Disney World Resort.

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You must board any pet traveling with you before arrival with the exception of service animals.*

Walt Disney World Resort kennels are operated by Best Friends Pet Care, Inc.

Kennel services for daytime and overnight boarding are available to daytime Guests and Resort Guests on a space-available basis. Reservations are suggested by calling the location directly.

The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations. All suites are designed to provide comfort and privacy.

*Service animals as defined by the Americans with Disabilities Act are welcome at the Resort.

Best Friends Pet Care at Walt Disney World Resort

2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, Florida 32830
Phone: (877) 493-9378†
Fax: (203) 840-5266†
Learn more about Best Friends PetCare.

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