A family-friendly pool area invites you to swim, splash and play—while a more serene pool offers relaxation.

At the Riviera Pool, sun umbrellas dot the grounds as the inviting waters cast a warm, golden glow upon the surrounding stucco façades. Pure vacation bliss awaits at this family-friendly pool, which features a pool slide that winds around a stately column tower. And little mademoiselles and messieurs can make a splash at S'il Vous Play, an interactive water play area for kids that's inspired by the grand public fountains of Europe—featuring a ballet of friendly Fantasia characters.

For a quieter afternoon, Beau Soleil Pool beckons you to unwind alongside shimmering waters in a soothing setting.

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Get around Walt Disney World Resort with ease using these convenient, complimentary transportation options.

Disney Skyliner Transportation
This new aerial gondola system offers a bird’s-eye view while connecting Guests to EPCOT and Disney’s Hollywood Studios from select Disney Resort hotels—including Disney’s Riviera Resort.

Learn more about the Disney Skyliner.

Disney Bus Transportation
Enjoy bus transportation throughout Walt Disney World Resort with stops at the Disney theme parks, water parks, Disney Springs and other locations.

Learn more about Walt Disney World bus transportation.

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Rent a car to travel to and from the Orlando International Airport to a convenient spot at Walt Disney World Resort.

Alamo Rent A Car, the official rental car of Walt Disney World Resort, is conveniently located at the Orlando International Airport and at the Car Care Center near the parking exit of Magic Kingdom park.

For Emerald Club customers, National Car Rental is also located at the Car Care Center.

Shuttle service to and from the car rental facility and your location is provided 7 days a week, Monday through Friday from 6:00 AM to 8:00 PM and Saturday and Sunday from 8:00 AM to 6:00 PM (holiday hours may vary.) Schedule shuttle service at least one hour in advance. Call (407) 824-3470 for shuttle service and reservations.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Valet service and standard overnight self-parking are available to Resort Guests.

Valet Parking

Valet parking is $33 per night, available at the porte cochere. Note: Any Guest with a valid disability parking permit can enjoy complimentary valet parking while staying at this Disney Vacation Club Resort.

Self-Parking

Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel.

Disney Vacation Club Members who wish to shop, dine or enjoy activities for the day at a Disney Resort hotel are not subject to the overnight self-parking fee. Charges for valet parking will still apply.

For rental Guests, a parking fee of $24 per night will be applied to the Guest folio each night of the stay.

Learn more about parking at Walt Disney World Resort.  

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Simplify your arrival by starting the check-in process online before your trip. This service is available at:

• All Disney Vacation Club Resorts, excluding The Villas at Disney’s Grand Californian Hotel & Spa
• All Walt Disney World Resort hotels

Check-In Windows

You can check in online when your check-in window opens:

• 60 days prior to arrival at all Walt Disney World Resort hotels
• 10 days prior to arrival at Disney's Vero Beach Resort, Disney's Hilton Head Island Resort and Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i

Get Started

Once your check-in window is open, visit “My DVC Membership” and select “My Dashboard.” Then, view “My Vacation Plans” and select your vacation to begin the check-in process online.

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Take care of some of your banking needs during your stay.

ATM
A 24-hour ATM is located near the east elevators on level 2.

Learn more about ATMs at Walt Disney World Resort.

Foreign Currency Exchange
Visit the Front Desk or Lobby Concierge to inquire about exchanging foreign currencies.

 

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Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.

A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.

Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.

With Trash & Towel Service, Housekeeping will:

• Empty trash and replace liners in trash bins
• Provide fresh bathroom linens
• Replace bath amenities as needed
• Replenish facial tissues, paper towels and toilet paper
• Replenish coffee, sugar, cream and sweeteners

Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.

With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

• Change the bed linens
• Vacuum and dust the vacation villa
• Clean the bathroom(s)
• Clean the kitchen/kitchenette and wash the dishes

For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.

For all of the above, additional Housekeeping Services may be purchased.

Additional Housekeeping Service Daily Rates

• Deluxe Studio: $30 per day requested
• 1-Bedroom Villa: $45 per day requested
• 2-Bedroom Villa: $60 per day requested
• 3-Bedroom Grand Villa: $75 per day requested

Additional Trash & Towel Service Rates:

• Deluxe Studio: $10 per day requested
• 1-Bedroom Villa: $15 per day requested
• 2-Bedroom Villa: $20 per day requested
• 3-Bedroom Grand Villa: $30 per day requested

Additional Amenity Requests
You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:

• Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
• Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
• Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry

NOTE: Rates are subject to change without notice.

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Convenient in-room babysitting is available for children from 6 months to 12 years of age at select Resort hotels. You can also reserve a childcare specialist to accompany you and your family during your visit to the parks, providing a helping hand where needed.

Learn more about babysitting and childcare services.

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Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. Postage stamps are available for purchase at La Boutique. A mailbox is located in the foyer off the Lobby.

Learn more about mail services at Walt Disney World Resort.

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You must board any pet traveling with you before arrival with the exception of service animals.*

Walt Disney World Resort kennels are operated by Best Friends Pet Care, Inc.

Kennel services for daytime and overnight boarding are available to daytime Guests and Resort Guests on a space-available basis. Reservations are suggested by calling the location directly.

The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations. All suites are designed to provide comfort and privacy.

*Service animals as defined by the Americans with Disabilities Act are welcome at the Resort.

Best Friends Pet Care at Walt Disney World Resort

2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, Florida 32830
Phone: (877) 493-9378†
Fax: (203) 840-5266†
Learn more about Best Friends PetCare.

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Make your vacation more unforgettable with a personalized in-room celebration—featuring gifts, treats and décor.

Learn more about in-room celebrations.

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