Whirl about in the beautiful Bay Cove Pool at Bay Lake Tower—and the Main Pool and Bay Lake Pool at Disney’s Contemporary Resort.

Bay Cove Pool
Sweep down the 148-foot-long waterslide and delight in the zero-depth entry at this pool overlooking Bay Lake. Adults can relax in the nearby whirlpool spa and kids can splash about in the bubbling geysers of the adjacent water play area.

Cabanas
Luxuriate in a private cabana located at the Main Pool and the Bay Lake Pool.

The Main Pool
Breeze down the 17-foot-high, 131-foot-long curving waterslide and take in views of the marina, or simply relax and rejuvenate in one of 2 whirlpool spas. Little ones will surely love to splash it up in the water play area.

Bay Lake Pool
Go for a gentle swim in the Bay Lake Pool—a round, leisure pool which is shallow on the outside and deeper in the center. Poolside cabanas are also available to rent on a daily basis. It’s the perfect place to unwind after a busy day at the parks.

Important Information

• Hours and lifeguard availability vary by pool and are subject to change.
• Coin-operated lockers are available for a nominal fee near Bay Cove Pool.

Learn more about recreation at Bay Lake Tower and nearby at Disney's Contemporary Resort.

 

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Community Hall is located near the lobby entrance of Bay Lake Tower at Disney's Contemporary Resort and hosts fun activities. Serving a variety of

purposes, Community Hall is the place you can:

• Play ping-pong and video games
• Watch TV
• Participate in rainy day activities
• Choose from a wide selection of DVDs for in-room viewing
• Pick up equipment for basketball, bocce ball, tennis and shuffleboard

 

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Take a monorail, bus or watercraft to your destination throughout Walt Disney World Resort—available at no extra charge.

Transportation is available one hour prior to Disney theme park opening time up to one hour after Disney theme park closing time. Additionally, buses operate until 2:00 AM Eastern Time from Disney Springs.

Certain areas of Walt Disney World Resort are also connected by well-lit, paved, low-grade walking paths.

Disney Monorail Transportation
Take the convenient Resort Monorail to Magic Kingdom park and from there, onward to Epcot—with just one transfer.

Disney Watercraft Transportation
Ride on a watercraft to Disney’s Wilderness Lodge and Disney’s Fort Wilderness Resort & Campground.

Disney Bus Transportation
Most areas throughout Walt Disney World Resort are accessible by bus transportation. The bus stop is located a short walk from the lobby of Disney’s Contemporary Resort.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling throughout Walt Disney World Resort.

Learn more about transportation at Walt Disney World Resort.

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Take advantage of complimentary transportation and luggage delivery to and from Orlando International Airport.

Disney's Magical Express is available from Orlando International Airport to Walt Disney World Resort. For return to the airport, Disney's Magical Express boards at every Walt Disney World Resort hotel. Make round trip or one-way reservations at least 48 hours prior to your arrival. Please call Member Services at (800) 800-9800† or (407) 566-3800† for reservations and additional information, or make your reservations online.

Learn more about Disney's Magical Express.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Valet service and standard overnight self-parking is available to Resort Guests.

Valet Parking

Valet parking is offered at an extra cost. Note: Any Guest with a valid disability parking permit can enjoy complimentary valet parking while staying at this Disney Vacation Club Resort.

Self-Parking

Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel.

Disney Vacation Club Members who wish to shop, dine or enjoy activities for the day at a Disney Resort hotel are not subject to the overnight self-parking fee. Charges for valet parking will still apply.

Learn more about parking at Walt Disney World Resort.  

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Located conveniently in Disney’s Contemporary Resort, 3 shops provide everything from personal beauty to Disney apparel and souvenirs.

American Beauty Shoppe & Captain’s Chair
Enjoy haircuts, facials and manicures at this 3rd floor parlor at Disney’s Contemporary Resort.

Fantasia Market
Discover sweet treats, Disney apparel and souvenirs on the 4th floor of Disney’s Contemporary Resort.

Bayview Gifts
Shop for premium Disney souvenirs, including:

• Adult apparel
• Jewelry
• Framed artwork
• Housewares
• Sweet treats

 

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Simplify your arrival by starting the check-in process online before your trip. This service is available at:

• All Disney Vacation Club Resorts, excluding The Villas at Disney’s Grand Californian Hotel & Spa
• All Walt Disney World Resort hotels

Check-In Windows
You can check in online when your check-in window opens:

• 60 days prior to arrival at all Walt Disney World Resort hotels
• 10 days prior to arrival at Disney's Vero Beach Resort, Disney's Hilton Head Island Resort and Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i

Get Started
Once your check-in window is open, visit “My DVC Membership” and select “My Dashboard.” Then, view “My Vacation Plans” and select your vacation to begin the check-in process online.

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Take care of some of your banking needs during your stay at Bay Lake Tower at Disney’s Contemporary Resort.

• Guests interested in exchanging foreign currencies may inquire at the Front Desk or Lobby Concierge.
• An ATM is located at Disney’s Contemporary Resort next door. Guests interested in exchanging foreign currencies may inquire at the Front Desk or Lobby Concierge.

 

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Computers, fax machines, copy machines and secretarial services are located on the 1st floor of Disney's Contemporary Resort Convention Center. Fees apply for secretarial services.

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Disney's Contemporary Resort Convention Center is located near Bay Lake Tower at Disney's Contemporary Resort. It includes over 115,000 square feet ready to be divided, decorated and equipped to accommodate all of your business meeting needs.

For more information, visit Disney Meetings or call (407) 566-7626†.

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Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.

A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.

Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.

With Trash & Towel Service, Housekeeping will:

• Empty trash and replace liners in trash bins
• Provide fresh bathroom linens
• Replace bath amenities as needed
• Replenish facial tissues, paper towels and toilet paper
• Replenish coffee, sugar, cream and sweeteners

Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.

With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

• Change the bed linens
• Vacuum and dust the vacation villa
• Clean the bathroom(s)
• Clean the kitchen/kitchenette and wash the dishes

For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.

For all of the above, additional Housekeeping Services may be purchased.

Additional Housekeeping Service Daily Rates:

• Deluxe Studio: $30 per day requested
• 1-Bedroom Villa: $45 per day requested
• 2-Bedroom Villa: $60 per day requested
• 3-Bedroom Grand Villa: $75 per day requested

Additional Trash & Towel Service Rates:

• Deluxe Studio: $10 per day requested
• 1-Bedroom Villa: $15 per day requested
• 2-Bedroom Villa: $20 per day requested
• 3-Bedroom Grand Villa: $30 per day requested

Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. After that, you may purchase more amenities for the following fees (fees are subject to change):

• Toiletries Package: $5 - includes 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
• Coffee Package: $3 - includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
• Towel Package: $6 - includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
• 2 Bathrobes: $6
• Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): $1 - includes 1 box for 1 load of laundry

NOTE: Rates are subject to change without notice.

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This Resort offers babysitting services and an immersive play experience for kids (fees apply).

Babysitting Services

This Resort offers the convenience of in-room babysitting for children ages 6 months to 12 years. A childcare specialist is also available to accompany you and your family during your visit to the parks, providing a helping hand where needed.

Learn more about babysitting and childcare services at Walt Disney World Resort.

Pixar Play Zone

Children ages 4 to 12 can enjoy a Pixar-packed evening of fun, games and Character encounters at Pixar Play Zone, located on 4th floor of Disney’s Contemporary Resort. This supervised nighttime experience also includes dinner and dessert.

Learn more about Pixar Play Zone.

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You can send and receive postal mail and packages during your stay at this Resort.

Sending Mail and Packages
Send pre-stamped postcards and letters from the Front Desk, as well as packages that have been packed, labeled and stamped.

Stamps are available for purchase at Fantasia Market.

Receiving Mail, Packages or Faxes
If you are expecting postal mail, packages or faxes during your stay, please advise the sender to clearly mark the communication with your name and room number (if possible). Each Resort can accept packages for Guests staying or arriving at that Resort only.

Charges based on weight will apply for packages mailed to:

• Disney's Beach Club Villas
• Disney's BoardWalk Villas
• Bay Lake Tower at Disney's Contemporary Resort
• The Villas at Disney's Grand Californian Hotel & Spa
• The Villas at Disney's Grand Floridian Resort & Spa

For all other Disney Vacation Club Resorts within Walt Disney World Resort, as well as Disney's Vero Beach Resort and Disney's Hilton Head Island Resort, a $5 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your room.

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Theme park souvenirs can be delivered to this Resort. This way, you can keep your hands free while enjoying the parks. When staying at Bay Lake Tower at Disney’s Contemporary Resort, you can pick up your packages from Bayview Gifts.

 

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You must board any pet traveling with you before arrival with the exception of service animals.*

Walt Disney World Resort kennels are operated by Best Friends Pet Care, Inc.

Kennel services for daytime and overnight boarding are available to daytime Guests and Resort Guests on a space-available basis. Reservations are suggested by calling the location directly.

The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations. All suites are designed to provide comfort and privacy.

*Service animals as defined by the Americans with Disabilities Act are welcome at the Resort.

Best Friends Pet Care at Walt Disney World Resort

2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, Florida 32830
Phone: (877) 493-9378†
Fax: (203) 840-5266†
Learn more about Best Friends PetCare.

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Make your special occasions unforgettable with unique gifts and floral arrangements crafted by a Disney Florist sales specialist.

Celebrate engagements, anniversaries, birthdays, special occasions, reunions and weddings. More than just floral arrangements, the pieces created by Disney Floral & Gifts are a Disney experience to cherish forever.

In addition to flowers, here are a few enchanting experiences to consider:

• Imagine the recipient's delight as a glass slipper and rhinestone tiara arrive on a floral pillow.
• Plant a surprise. We'll arrange it so that your kids discover a Pirate's Chest treasure with an eye patch, sword and more!
• Send your little princess an official princess proclamation with a twinkling tiara during her Disney Character Meal.

A Disney Florist sales specialist can design your gift, arrange a special presentation to be left as a surprise in your room, delivered to your favorite restaurant or sent to a designated special spot in Walt Disney World Resort. An additional fee applies.

Call (407) 827-3505† or check out Disney Floral & Gifts.

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