Disney Experiences
| Policy for Stateroom Categories R, S, T and V, for All Sailings: | |
|---|---|
| 90 or More Days Before Sail Date | Forfeiture of 20% of Reservation Points or 20% of cash payment made |
| 89 to 56 Days Before Sail Date | Forfeiture of 50% of Reservation Points or 50% of cash payment made |
| 55 to 30 Days Before Sail Date | Forfeiture of 75% of Reservation Points or 75% of cash payment made |
| 29 or Fewer Days Before Sail Date | Forfeiture of all Reservation Points or all cash paid |
| Policy for Stateroom Categories 4A – 11C, for Sailings of 1 to 5 Nights: | |
|---|---|
| 90 or More Days Before Sail Date | All Reservation Points will be returned to the Use Year in which the reservation falls, or 100% of the cash payment will be returned |
| 89 to 45 Days Before Sail Date | Forfeiture of 20% of Reservation Points or 20% of cash payment made |
| 44 to 30 Days Before Sail Date | Forfeiture of 50% of Reservation Points or 50% of cash payment made |
| 29 to 15 Days Before Sail Date | Forfeiture of 75% of Reservation Points or 75% of cash payment made |
| 14 Days or Fewer Before Sail Date | Forfeiture of all Reservation Points or all cash paid |
| Policy for Stateroom Categories 4A – 11C, for Sailings of 6 or more Nights: | |
|---|---|
120 or More Days Before Sail Date | All Reservation Points will be returned to the Use Year in which the reservation falls, or 100% of the cash payment will be returned |
| 119 to 56 Days Before Sail Date | Forfeiture of 20% of Reservation Points or 20% of cash payment made |
| 55 to 30 Days Before Sail Date | Forfeiture of 50% of Reservation Points or 50% of cash payment made |
| 29 to 15 Days Before Sail Date | Forfeiture of 75% of Reservation Points or 75% of cash payment made |
| 14 Days or Fewer Before Sail Date | Forfeiture of all Reservation Points or all cash paid |
| Cancellation Window: | Penalty: |
|---|---|
| 120 or More Days Before Trip Date | Forfeiture of 10% of Reservation Points or 10% of cash payment made |
| 119 to 90 Days Before Trip Date | Forfeiture of 50% of Reservation Points or 50% of cash payment made |
| 89 to 46 Days Before Trip Date | Forfeiture of 75% of Reservation Points or 75% of cash payment made |
| 45 Days or Fewer Before Trip Date | Forfeiture of all Reservation Points or all cash paid |
| Cancellation Window: | Penalty: |
|---|---|
| 90 or More Days Before Departure | All Reservation Points will be returned to the Use Year in which the reservation falls, or 100% of the cash payment will be returned. |
| Between 46 and 89 Days Before Departure | Forfeiture of 50% of Reservation Points or 50% of cash payment made. |
| 45 Or Fewer Days Before Departure | Forfeiture of all Reservation Points or all cash paid. |
Important Information for Disney Collection Exchange Option Reservations:
- A modification to a Disney Collection Exchange Option reservation is considered a cancellation and rebooking, and will require an additional nonrefundable $95 transaction fee.
- One Reservation Point is equivalent to one allotted Vacation Point.
- Returned Reservation Points will be deposited into the Use Year in which the cancelled reservation falls. Returned Reservation Points may not be used for Disney Vacation Club Resort reservations or for Worldwide Villas through Interval International exchanges and will expire at the end of your Use Year. Returned Reservation Points cannot be banked.
- Transaction fees are nonrefundable.
- Contact Member Services at (800) 800-9800† or (407) 566-3800† for more detailed cancellation guidelines.
Membership Extras—such as exchange options in the Disney Collection, options offered through hotel exchange, certain discounts, offers and special events—are incidental benefits. These incidental benefits are subject to change or termination without notice, may require the payment of a fee and cannot be combined with any other offers or promotions. Membership Extras are also subject to availability and blockout dates may apply, including high periods of demand such as Christmas and New Year’s Day. To receive any Membership Extras, purchasers must present a valid digital Disney Vacation Club Membership Card along with a corresponding valid photo ID. Effective June 3, 2021, to obtain a Disney Vacation Club Membership Card, Members must accumulate a total of at least 150 Vacation Points purchased directly from Disney Vacation Development, LLC. Exchange options in the Disney Collection and options offered through hotel exchange are not available for ownership interests not purchased directly from Disney Vacation Development, LLC after March 21, 2011, and, effective April 4, 2016, Members who have not purchased an ownership interest directly from Disney Vacation Development, LLC will not have access to Membership Extras.
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