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Modify or Cancel a Reservation

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Disney Vacation Club Resorts

Review specific guidelines for modifying and canceling reservations at Disney Vacation Club Resorts.

The following cancellation and modification guidelines are subject to change without notice.

Modifying a Reservation
31 or More Days Before Check-In If the new reservation uses fewer Vacation Points than the original reservation, the remaining Vacation Points will be returned to your account in the Use Year in which the reservation falls.
30 Days to One Day Before Check-In All Vacation Points will be placed in a Holding Account in the Use Year in which the reservation falls. If the new reservation uses fewer Vacation Points than the original reservation, the remaining Vacation Points in the Holding Account will expire at the end of your Use Year if not used.
On the Check-In date If the new reservation uses fewer Vacation Points than the orignal reservation, the remaining Vacation Points will be forfeited.
Cancelling a Reservation*
31 or More Days Before Check-In All Vacation Points used to make the reservation will be returned to your account in the Use Year in which the reservation falls.
30 Days to One Day Before Check-In All Vacation Points used to make the reservation will be placed in a Holding Account in the Use Year in which the reservation falls.
On the Check-In date All Vacation Points used to make the reservation will be forfeited.

*If you made your reservation using cash, other guidelines may apply. Please contact Member Services at (800) 800-9800† or (407) 566-3800† for more details.


Disney Vacation Club Resort

Holding Account Guidelines

Find out what a Holding Account is and learn how it works. Read More About Holding Account Guidelines

Effective March 21, 2011, Members who do not purchase their Ownership Interests directly from Disney will not be able to use those Vacation Points to make reservations for the Concierge or Disney Collections. Those Vacation Points can be used only for Disney Vacation Club Resorts and the World Collection.