Two-Factor Verification – Frequently Asked Questions


Q: Why can I no longer reset my password on the Disney Vacation Club website?
A.At Disney Vacation Club, protecting your online account security is important to us. To be in alignment with the two-factor verification and security requirements, you will no longer be able to reset your password online due to the steps required by two-factor verification. Members who need to reset their password will be directed to call Member Services at 800-800-9800 to initiate the password reset process.
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