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Disney Vacation Club's Privacy Notice

Disney Vacation Club Privacy recognizes and respects your privacy. For that reason, this Privacy Policy ("Policy") is provided to assist you in understanding how we handle your nonpublic personal information ("Information") provided to us. It is our top priority to keep any Information you provide secure and to keep you informed as to how this Information may be shared. This Policy is to provided to you jointly by the following affiliates: Disney Vacation Development, Inc.; Disney Vacation Club Management Corp.; Disney Vacation Club Hawaii Management Company, LLC; Buena Vista Trading Company; Palm Financial, Inc.; and DVD Financing, Inc. (collectively "we", "our" or "us").

I. Information We Collect and Share

We collect and share some or all of your Information from the following sources:

  • Information you have provided in person, over the phone, through mail, through our website, via e-mail or through any other medium, on applications or other forms, including name, address, social security number and telephone number; and
  • Information about your transactions with us, our affiliates, as described above, or others, such as account balances and payment history; and
  • Information we receive from a nonaffiliated third party, including consumer reporting agencies, such as credit worthiness and credit history.

II. Sharing Information With Affiliates and Nonaffiliated Third Parties

We share some or all of the Information we collect as described above with our affiliates or with nonaffiliated third parties. In particular, we disclose some or all of your Information to the following types of nonaffiliated third parties:

  • Non-financial companies, such as retailers, law firms, accounting firms, consumer reporting agencies, and direct marketers;
  • Financial services providers, such as companies engaged in banking, credit card business, and consumer finance; and
  • Others, such as non-profit organizations.

We may also disclose your Information to nonaffiliated third parties as permitted or required by law or in response to a subpoena.

III. Sharing of Information with Service Providers/Joint Marketers

We disclose some or all of the Information we collect, as previously described, to financial institutions with whom we have joint marketing agreements or companies that perform marketing services on our behalf. All of these nonaffiliated third parties have contractual obligations with us to maintain confidentiality of your Information. These third parties are only permitted to use your Information for uses specified by us or our affiliates or as permitted by law. In addition, we may disclose some or all of your Information to other nonaffiliated third parties, as permitted by law, to process and service your account.

IV. Accuracy of Information

We strive to keep our records accurate and will make appropriate corrections when you notify us. Please let us know if there is incorrect information in any statements or other communications that you receive from us.

V. Confidentiality and Security

We restrict access to your Information to employees who need to know the Information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with applicable federal regulations to guard your Information. Of course, even with these safeguards, we cannot guarantee that your Information will always be safe from unauthorized disclosure, and we assume no responsibility or liability in that event.

VI. Social Security Numbers

In accordance with applicable law, we have implemented technical, administrative and physical security measures to protect the confidentiality of social security numbers, we prohibit unlawful disclosure of social security numbers for those who have them, we limit access to social security numbers to those employees who need to know such information.

VII. Miscellaneous

  • We reserve the right to change this Policy at any time. We will inform you of any material changes as required by law.
  • If you are no longer a member of Disney Vacation Club, your Information may be retained and this Policy, as amended from time to time, will continue to apply.
  • Please keep a copy for your records.
  • This Policy has been established and is given in accordance with applicable federal law. It is not intended and in no event shall it be deemed to constitute an offer or agreement of any kind on our part or to impose any duty or obligation of any kind upon us except as and to the extent expressly required by law.

VIII. How to Opt Out of the Sharing of Your Information

If you prefer that we not share Information with nonaffiliated third parties, you may opt out of such disclosures; that is, you may direct us not to share Information (other than Information permitted or required by law). If you wish to opt out of disclosures to nonaffiliated third parties, please indicated your preference below, place the Policy in an envelope to be addressed as set forth below with the correct postage and deposit in the United States mail.

Disney Vacation Club
Attention: Privacy Notice
1390 Celebration Blvd.
Celebration, FL 34747

IX. For Vermont Residents

We will not share your nonpublic personal information (other than as permitted by law) with nonaffiliated third parties unless you authorize us in writing to do so, If you wish to authorize us to share such information with nonaffiliated third parties, you may write to us at our address identified above. You may revoke any authorization by following the opt out procedure below.

X. For California Residents

We will not share your nonpublic personal information (other than as permitted by law) to nonaffiliated third parties unless you authorize us in writing to do so. We will limit sharing among our affiliates to the extent required by California law.

Please indicate your preference and send this form to the address below:
_____Do not share any of my nonpublic information with a nonaffiliated third party other than what is permitted by law.

Pleas note that if you have requested information, are a member or former member of Disney Vacation Club or have jointly applied for financing in connection with membership, your preference will apply to all individuals on the account or application. Upon receipt of your request, we will update our records within a reasonable period of time to reflect your preference.

Mail to: Disney Vacation Club
Attention: Privacy Notice
1390 Celebration Blvd.
Celebration, FL 34747

Name: (Please print clearly)


Member Number:



California Privacy Rights

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Disney Vacation Club who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to or write us at:

Member Administration
Attention: Privacy Notice/CA
1390 Celebration Blvd.
Celebration, FL 34747

June 2017