Unwind and make a splash at our distinctive pool areas.

• Copper Creek Springs Pool Follow the bubbling Copper Creek to discover a dazzling heated pool surrounded by nature. Here, you can zip down an exciting 67-foot waterslide built into rocks and relax in hot and cold whirlpool spas. Children can have a blast exploring the aquatic play area. Nearby, Geyser Point Bar & Grill offers refreshments and snacks for you to savor at a patio table or on a lounge chair by the pool.
• Boulder Ridge Cove Pool
  Bask in the laid-back charm of this watery oasis nestled within Boulder Ridge Villas at Disney's Wilderness Lodge. At this location, you can soak in the whirlpool spa, enjoy a swim in the zero- depth entry pool or score a first come, first served spot at one of 6 shaded seating areas.

Hours and lifeguard availability vary by pool and are subject to change.

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Work out in Sturdy Branches Health Club—a fully equipped fitness center. Then hit the sauna for a moment of relaxation.

The cardiovascular room features treadmills, elliptical machines, exercise bicycles (regular and recumbent) and stair climbers. The weight room includes weight machines and free weights. Massage is also available for a fee.

Learn more about Sturdy Branches Health Club

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Cast off on relaxing cruise aboard a motorized boat, available in a variety of sizes. Boat rentals are currently offered at Disney's Fort Wilderness Resort and Disney's Contemporary Resort.

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Practice your 3-point shot or recruit others for an impromptu game of basketball.

Learn more about basketball courts at Walt Disney World Resort.

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Follow the path behind Copper Creek Springs Pool to catch a glimpse of an hourly 120-foot eruption. This must-see hot springs fountain is fashioned after the famous "Old Faithful" at Yellowstone National Park.

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Reel in the fun with a guided excursion—perfect for seasoned sportsmen and amateur wranglers alike! Fishing experiences are currently offered at Disney's Fort Wilderness Resort and Disney's Contemporary Resort.

Learn more about fishing at Walt Disney World Resort.

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There are several complimentary modes of transportation available to take you to and from the theme parks, water parks and Disney Springs® shopping, dining and entertainment promenade.

Disney Watercraft Transportation
Cast off to Magic Kingdom park, Disney's Fort Wilderness Campgrounds and Disney's Contemporary Resort via water taxi. Boat launches depart continuously from the dock near the Copper Creek Springs Pool between 6:45 AM and 11:30 PM.

Learn more about water transportation at Walt Disney World Resort.

Disney Bus Transportation
Destinations throughout Walt Disney World Resort, including Walt Disney World theme parks, water parks, are accessible by bus. The bus stop is located between Disney's Wilderness Lodge and Boulder Ridge Villas.

Learn more about Walt Disney World bus transportation.

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Take advantage of complimentary motorcoach transportation between Orlando International Airport and this Disney Vacation Club Resort, available for arrivals in 2021.

Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021.

Make round-trip or one-way reservations at least 48 hours prior to your arrival. Please call Member Services at (800) 800-9800† or (407) 566-3800† for reservations and additional information, or make your reservations online.

Learn more about Disney's Magical Express.

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Rent a car to travel to and from the Orlando International Airport to a convenient spot at Walt Disney World Resort.

Alamo Rent A Car, the official rental car of Walt Disney World Resort, is conveniently located at the Orlando International Airport and at the Car Care Center near the parking exit of Magic Kingdom park.

For Emerald Club customers, National Car Rental is also located at the Car Care Center.

Shuttle service to and from the car rental facility and your location is provided 7 days a week, Monday through Friday from 6:00 AM to 8:00 PM and Saturday and Sunday from 8:00 AM to 6:00 PM (holiday hours may vary.) Schedule shuttle service at least one hour in advance. Call (407) 824-3470 for shuttle service and reservations.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Valet service and standard overnight self-parking are available to Resort Guests.

Valet Parking

Valet parking is $33 per night, available at the porte cochere. Note: Any Guest with a valid disability parking permit can enjoy complimentary valet parking while staying at this Disney Vacation Club Resort.

Self-Parking

Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel.

Disney Vacation Club Members who wish to shop, dine or enjoy activities for the day at a Disney Resort hotel are not subject to the overnight self-parking fee. Charges for valet parking will still apply.

For rental Guests, a parking fee of $24 per night will be applied to the Guest folio each night of the stay.

Learn more about parking at Walt Disney World Resort.  

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Relax and unwind with salon treatments like manicures, pedicures and hair services.

At Salon by the Springs, you can enjoy pampering salon services in a soothing setting conveniently located by the Copper Creek Springs Pool. Indulge in a manicure or pedicure customized to your specific needs—or receive a new haircut to suit your vacation style.

Call (407) WDW-SPAS or (407) 939-7727 to schedule an appointment.

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Wilderness Lodge Mercantile is located in the main building of Disney’s Wilderness Lodge. This shop offers groceries, sundries, unique apparel, souvenirs and keepsakes with Northwestern flair.

 

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Simplify your arrival by starting the check-in process online before your trip. This service is available at:

• All Disney Vacation Club Resorts, excluding The Villas at Disney’s Grand Californian Hotel & Spa
• All Walt Disney World Resort hotels

Check-In Windows
You can check in online when your check-in window opens:

• 60 days prior to arrival at all Walt Disney World Resort hotels
• 10 days prior to arrival at Disney's Vero Beach Resort, Disney's Hilton Head Island Resort and Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i

Get Started
Once your check-in window is open, visit “My DVC Membership” and select “My Dashboard.” Then, view “My Vacation Plans” and select your vacation to begin the check-in process online.

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Take care of some of your banking needs during your stay.

• A 24-hour ATM is located near the Front Desk in the lobby of Disney’s Wilderness Lodge.
  Learn more about ATMs at Walt Disney World Resort.
• Guests may exchange foreign currencies at the Front Desk or Lobby Concierge in the lobby of Disney’s Wilderness Lodge.
  Learn more about banking services at Walt Disney World Resort.

 

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Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.

A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. Villas with one or more bedrooms feature an in-unit washer and dryer.

Housekeeping Service
Prior to your arrival, your room will undergo thorough cleaning—with attention to high-touch areas, like TV remotes and door handles. And during your stay, your room will receive a light cleaning service which will include:

• Removal of trash and used towels
• Replenishment of towels and amenities
• Wiping and cleaning of the vanity and counter surfaces

If you are staying on Member Points or Member Cash Discounts, you will be scheduled for trash & towel service on your fourth day. If you are staying more than eight nights, you will receive full cleaning service on your fourth day and trash & towel service on your eighth day. Trash and recycling disposal is located nearby for your use between cleaning services.

Additional housekeeping services, including additional trash & towel service, are not available for purchase.

Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.

With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

• Change the bed linens
• Vacuum and dust the vacation villa
• Clean the bathroom(s)
• Clean the kitchen/kitchenette and wash the dishes

For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive partial service every other day.

Additional Amenity Requests

You’ll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. These amenities can also be replenished upon request at no additional charge:

• Coffee Package: Includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
• Towel Package: Includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
• Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): Includes 1 box for 1 load of laundry

NOTE: Rates are subject to change without notice.

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This Resort offers you the convenience of in-room babysitting. In-room childcare is available for children ages 6 months to 12 years. You can even reserve a childcare specialist to accompany you and your family during your visit to the parks, providing a helping hand where needed.

To find out more, get pricing information or to make a reservation for in-room babysitting, contact the Front Desk or the Lobby Concierge during your visit.

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Stamps are available for purchase at Wilderness Lodge Mercantile.

Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages.

Learn more about mail services at Walt Disney World Resort.

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Theme park souvenirs can be delivered to this Resort. That way, you can keep your hands free while enjoying the parks. When staying at Boulder Ridge Villas at Disney's Wilderness Lodge, you can pick up your packages at the Wilderness Lodge Mercantile.

 

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You must board any pet traveling with you before arrival with the exception of service animals.*

Walt Disney World Resort kennels are operated by Best Friends Pet Care, Inc.

Kennel services for daytime and overnight boarding are available to daytime Guests and Resort Guests on a space-available basis. Reservations are suggested by calling the location directly.

The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations. All suites are designed to provide comfort and privacy.

*Service animals as defined by the Americans with Disabilities Act are welcome at the Resort.

Best Friends Pet Care at Walt Disney World Resort

2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, Florida 32830
Phone: (877) 493-9378†
Fax: (203) 840-5266†
Learn more about Best Friends PetCare.

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