Dip into a pool area that suits your mood—choose from the playful Copper Creek Springs Pool or the easygoing Boulder Ridge Cove Pool.

Copper Creek Springs Pool
Follow the bubbling Copper Creek to discover a dazzling heated pool surrounded by nature. Here, you can zip down an exciting 67-foot waterslide built into rocks and relax in hot and cold whirlpool spas. Children can have a blast exploring the aquatic play area. Nearby, Geyser Point Bar & Grill offers refreshments and snacks for you to savor at a patio table or on a lounge chair by the pool.

Boulder Ridge Cove Pool
Bask in the laid-back charm of this watery oasis nestled within the Boulder Ridge Villas at Disney's Wilderness Lodge. At this location, you can soak in the whirlpool spa, enjoy a swim in the zero-depth entry pool or score a first come, first served spot at one of 6 shaded seating areas.

Hours and lifeguard availability vary by pool and are subject to change.

Learn more about Amenities & Recreation at Copper Creek Villas & Cabins at Disney's Wilderness Lodge.

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Enjoy meandering woodland trails on a bicycle, or on a 2-person or 4-person Surrey bike.

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Cast off on relaxing cruise aboard a motorized boat, available in a variety of sizes. Boat rentals are currently offered at Disney's Fort Wilderness Resort and Disney's Contemporary Resort.

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Reel in the fun with a guided excursion—perfect for seasoned sportsmen and amateur wranglers alike! Fishing experiences are currently offered at Disney's Fort Wilderness Resort and Disney's Contemporary Resort.

Learn more about fishing at Walt Disney World Resort.

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Work out in Sturdy Branches Health Club—a fully equipped fitness center. Then hit the sauna for a moment of relaxation.

The cardiovascular room features treadmills, elliptical machines, exercise bicycles (regular and recumbent) and stair climbers. The weight room includes weight machines and free weights. Massage is also available for a fee.

Learn more about Sturdy Branches Health Club

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Take a monorail, bus or watercraft to your destination throughout Walt Disney World Resort—available at no extra charge.

Transportation is available one hour prior to Disney Theme Park opening time up to one hour after Disney Theme Park closing time. Additionally, buses operate until 2:00 AM Eastern Time from Disney Springs.

Certain areas of Walt Disney World Resort are also connected by well-lit, paved, low-grade walking paths.

Disney Monorail Transportation
Originally conceived as a public transport for the future, the Walt Disney World Monorail System has 3 separate beams that travel throughout Walt Disney World Resort. Take the convenient Resort Monorail to Magic Kingdom park and—with one transfer—Epcot.

Learn more about Disney Monorail Transportation.

Disney Bus Transportation
Destinations throughout Walt Disney World Resort, including Walt Disney World theme parks and water parks, are accessible by bus. The bus stop at Disney's Grand Floridian Resort & Spa is located between the main building and the Convention Center.

Learn more about Walt Disney World bus transportation.

Disney Watercraft Transportation
Ride on a watercraft between Magic Kingdom park and Disney's Wilderness Lodge.

Learn more about watercraft transportation at Walt Disney World Resort.

Other Transportation Options
Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling throughout Walt Disney World Resort.

Learn more about transportation at Walt Disney World Resort.

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Take advantage of complimentary transportation and luggage delivery to and from Orlando International Airport.

Disney's Magical Express is available from Orlando International Airport to Walt Disney World Resort. For return to the airport, Disney's Magical Express boards at every Walt Disney World Resort hotel. Make round trip or one-way reservations at least 48 hours prior to your arrival. Please call Member Services at (800) 800-9800† or (407) 566-3800† for reservations and additional information, or make your reservations online.

Learn more about Disney's Magical Express.

Contact Member Services at (800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Rent a car to travel to and from the Orlando International Airport to a convenient spot at Walt Disney World Resort.

Alamo Rent A Car, the official rental car of Walt Disney World Resort, is conveniently located at the Orlando International Airport and at the Car Care Center near the parking exit of Magic Kingdom park.

For Emerald Club customers, National Car Rental is also located at the Car Care Center.

Shuttle service to and from the car rental facility and your location is provided 7 days a week, Monday through Friday from 6:00 AM to 8:00 PM and Saturday and Sunday from 8:00 AM to 6:00 PM (holiday hours may vary.) Schedule shuttle service at least one hour in advance. Call (407) 824-3470 for shuttle service and reservations.

Contact Member Services at(800) 800-9800† or (407) 566-3800† for more information about transportation options for traveling to and from Walt Disney World Resort.

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Valet service and standard overnight self-parking is available to Resort Guests.

Valet Parking

Valet parking is offered at an extra cost. Note: Any Guest with a valid disability parking permit can enjoy complimentary valet parking while staying at this Disney Vacation Club Resort.

Self-Parking

Members will not be charged for standard overnight self-parking when staying at a DVC Deluxe Villa, regardless of whether they use vacation points or another form of payment. Members also will not be charged to park when using vacation points to stay at a Walt Disney World Resort hotel.

Disney Vacation Club Members who wish to shop, dine or enjoy activities for the day at a Disney Resort hotel are not subject to the overnight self-parking fee. Charges for valet parking will still apply.

Learn more about parking at Walt Disney World Resort.  

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Relax and unwind with salon treatments like manicures, pedicures and hair services.

At Salon by the Springs, you can enjoy pampering salon services in a soothing setting conveniently located by the Copper Creek Springs Pool. Indulge in a manicure or pedicure customized to your specific needs—or receive a new haircut to suit your vacation style.

Call (407) WDW-SPAS or (407) 939-7727 to schedule an appointment.

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Wilderness Lodge Mercantile is located in the main building of Disney’s Wilderness Lodge. This shop offers groceries, sundries, unique apparel, souvenirs and keepsakes with Northwestern flair.

 

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Simplify your arrival by starting the check-in process online before your trip. This service is available at:

• All Disney Vacation Club Resorts, excluding The Villas at Disney’s Grand Californian Hotel & Spa
• All Walt Disney World Resort hotels

Check-In Windows
You can check in online when your check-in window opens:

• 60 days prior to arrival at all Walt Disney World Resort hotels
• 10 days prior to arrival at Disney's Vero Beach Resort, Disney's Hilton Head Island Resort and Aulani, Disney Vacation Club Villas, Ko Olina, Hawai`i

Get Started
Once your check-in window is open, visit “My DVC Membership” and select “My Dashboard.” Then, view “My Vacation Plans” and select your vacation to begin the check-in process online.

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Take care of some of your banking needs during your stay.

• A 24-hour ATM is located near the Front Desk in the lobby of Disney’s Wilderness Lodge.
  Learn more about ATMs at Walt Disney World Resort.
• Guests may exchange foreign currencies at the Front Desk or Lobby Concierge in the lobby of Disney’s Wilderness Lodge.
  Learn more about banking services at Walt Disney World Resort.

 

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Disney Vacation Club Resorts offer laundry and housekeeping services. Daily housekeeping service is not provided for Members.

A 24-hour self-service laundry room is available at each Disney Vacation Club Resort. There are also dry-cleaning and valet laundry services. Villas with one or more bedrooms feature an in-unit washer and dryer.

Trash & Towel Service
For stays of 7 nights or fewer, Trash & Towel Service is provided on day 4, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both.

With Trash & Towel Service, Housekeeping will:

• Empty trash and replace liners in trash bins
• Provide fresh bathroom linens
• Replace bath amenities as needed
• Replenish facial tissues, paper towels and toilet paper
• Replenish coffee, sugar, cream and sweeteners

Full-Cleaning Service
For stays of 8 or more nights, Full-Cleaning Service is provided on day 4 and Trash & Towel Service is provided on day 8, regardless of whether you're staying on a Member-discounted cash reservation, Vacation Points reservation, or a combination of both. This cycle repeats for stays longer than 8 days.

With Full-Cleaning Service, Housekeeping will provide everything included with the Trash & Towel Service, plus:

• Change the bed linens
• Vacuum and dust the vacation villa
• Clean the bathroom(s)
• Clean the kitchen/kitchenette and wash the dishes

For all stays regardless of the length of the stay, daily trash removal will be provided. Rental Guests (non-Members or Disney Vacation Club Members not booking through Membership) receive Full-Cleaning Services every day.

For all of the above, additional Housekeeping Services may be purchased.

Additional Housekeeping Service Daily Rates:

• Deluxe Studio: $30 per day requested
• 1-Bedroom Villa: $45 per day requested
• 2-Bedroom Villa: $60 per day requested
• 3-Bedroom Grand Villa: $75 per day requested

Additional Trash & Towel Service Rates:

• Deluxe Studio: $10 per day requested
• 1-Bedroom Villa: $15 per day requested
• 2-Bedroom Villa: $20 per day requested
• 3-Bedroom Grand Villa: $30 per day requested

Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities at no extra charge at the start of your stay and during each Housekeeping service. After that, you may purchase more amenities for the following fees (fees are subject to change):

• Toiletries Package: $5 - includes 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
• Coffee Package: $3 - includes 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
• Towel Package: $6 - includes 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
• 2 Bathrobes: $6
• Laundry Detergent (only in 1-, 2- and 3-Bedroom Villas): $1 - includes 1 box for 1 load of laundry

NOTE: Rates are subject to change without notice.

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This Resort offers you the convenience of in-room babysitting. In-room childcare is available for children ages 6 months to 12 years. You can even reserve a childcare specialist to accompany you and your family during your visit to the parks, providing a helping hand where needed.

To find out more, get pricing information or to make a reservation for in-room babysitting, contact the Front Desk or the Lobby Concierge during your visit.

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You can send and receive postal mail and packages during your stay at this Resort.

Sending Mail and Packages

Send pre-stamped postcards and letters from the Front Desk, as well as packages that have been packed, labeled and stamped. Postage stamps are available for purchase at Wilderness Lodge Mercantile

Receiving Mail, Packages or Faxes

If you are expecting postal mail, packages or faxes during your stay, please advise the sender to clearly mark the communication with your name and room number (if possible). Each Resort can accept packages for Guests staying or arriving at that Resort only.

Charges based on weight will apply for packages mailed to:

• Disney's Beach Club Villas
• Disney's BoardWalk Villas
• Bay Lake Tower at Disney's Contemporary Resort
• The Villas at Disney's Grand Californian Hotel & Spa
• The Villas at Disney's Grand Floridian Resort & Spa

For all other Disney Vacation Club Resorts within Walt Disney World Resort, as well as Disney's Vero Beach Resort and Disney's Hilton Head Island Resort, a $5 per package handling fee will apply to all packages that are received through the Front Desk or are delivered to your room.

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Theme park souvenirs can be delivered to this Resort. That way, you can keep your hands free while enjoying the parks. When staying at Boulder Ridge Villas at Disney's Wilderness Lodge, you can pick up your packages at the Wilderness Lodge Mercantile.

 

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You must board any pet traveling with you before arrival with the exception of service animals.*

Walt Disney World Resort kennels are operated by Best Friends Pet Care, Inc.

Kennel services for daytime and overnight boarding are available to daytime Guests and Resort Guests on a space-available basis. Reservations are suggested by calling the location directly.

The Best Friends facility at Walt Disney World Resort offers a wide variety of accommodations. All suites are designed to provide comfort and privacy.

*Service animals as defined by the Americans with Disabilities Act are welcome at the Resort. Best Friends Pet Care at Walt Disney World Resort

2510 Bonnet Creek Parkway
P.O. Box 22169
Lake Buena Vista, Florida 32830
Phone: (877) 493-9378†
Fax: (203) 840-5266†
Learn more about Best Friends PetCare.

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Make your special occasions unforgettable with unique gifts and floral arrangements crafted by a Disney Florist sales specialist.

Celebrate engagements, anniversaries, birthdays, special occasions, reunions and weddings. More than just floral arrangements, the pieces created by Disney Floral & Gifts are a Disney experience to cherish forever.

In addition to flowers, here are a few enchanting experiences to consider:

• Imagine the recipient's delight as a glass slipper and rhinestone tiara arrive on a floral pillow.
• Plant a surprise. We'll arrange it so that your kids discover a Pirate's Chest treasure with an eye patch, sword and more!
• Send your little princess an official princess proclamation with a twinkling tiara during her Disney Character Meal.

A Disney Florist sales specialist can design your gift, arrange a special presentation to be left as a surprise in your room, delivered to your favorite restaurant or sent to a designated special spot in Walt Disney World Resort. An additional fee applies.

Call (407) 827-3505† or check out Disney Floral & Gifts.

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