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Contact Us

We're here to help! Call us if you're interested in finding out more about Disney Vacation Club Membership. Or if you're already a Member, contact us at the specific office you need. Please note: You must be 18 years of age or older to call.

Also, check out our Frequently Asked Questions for answers to your specific questions!
  • Learn more about Disney Vacation Club.

    Hours of Operation

    Sunday
    10:00 AM to 9:00 PM Eastern Time

    Monday to Thursday
    9:00 AM to 10:00 PM Eastern Time

    Friday and Saturday
    8:30 AM to 7:00 PM Eastern Time

  • Schedule a tour at a Disney Vacation Club Preview Center that's convenient for you.

    General Tour Contact Number:

    (877) 616-TOUR or (877) 616-8687

  • Contact Member Services for:

    • General questions about using your Membership
    • Change of address
    • Vacation planning assistance

     Hours of Operation

    Monday to Friday
    9:00 AM to 7:30 PM Eastern Time

    Saturday and Sunday
    9:00 AM to 5:30 PM Eastern Time


    • Mailing Address

      Disney Vacation Club
      Member Services
      1390 Celebration Boulevard Celebration, FL 34747

    • Fax Number

      (407) 938-4151

    Continental US Toll Free or Local Phone Numbers

    (800) 800-9800 or (407) 566-3800† – Option 1


    International Toll Free Phone Numbers

    For those living outside the continental United States, please make use of these toll-free* international numbers:

     

    For residents of the United Kingdom, dial 0800-783-2893†.

     

    For residents of Mexico, dial 01-800-436-0264†.

     

    Members residing in these countries may simply dial +800-8009-8000†:

    • Argentina
      Australia
      Austria
      Belgium
      Brazil
      China
      Colombia
      Cyprus
      Denmark
      Estonia
      Finland
      France
      Germany
      Hong Kong
      Iceland
      Ireland
      Israel
    • Italy
      Japan
      Luxembourg
      Malaysia
      Netherlands
      New Zealand
      Norway
      Portugal
      Russia
      Singapore
      South Africa
      South Korea
      Spain
      Sweden
      Switzerland
      Taiwan
      Thailand

     

    For residents of all other countries, just dial your country's access code, wait for the prompt and then dial Member Services at (800) 800-9800†.

     

    *Additional charges may apply when calling from a mobile phone or by an in-country local carrier.

  • Contact Member Accounting for:

    • Loans
    • Dues
    • Payments

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Regular Mail:
      Disney Vacation Club
      Member Accounting
      P.O Box 470727
      Celebration, FL 34747

    •  

      Overnight Service:
      Disney Vacation Club
      Member Accounting
      1390 Celebration Blvd.
      Celebration, FL 34747

  • Contact Member Administration for:

    • Add or remove an owner from your deed, or transfer to a family member
    • Change the title on the deed to your trust
    • Change your name in our records and obtain a new Membership Card with your new name
    • Make changes to your deed if it’s titled as a corporation, LLC or LLP
    • Obtain information on selling your ownership interest by calling (800) 800-9800† – Option 2, then Option 1

     Hours of Operation

    Monday to Friday
    9:00 AM to 5:00 PM Eastern Time

    • Mailing Address

      Disney Vacation Club
      Member Administration
      1390 Celebration Blvd.
      Celebration, FL 34747

    • Fax Number

      (407) 938-4121