We're here to help! Call us if you'd like to find out more about Disney Vacation Club Membership. Or if you're already a Member, contact us at the specific office you need or chat online with Member Services. Please note that you must be 18 years of age or older to call. To use the chat feature, you must be signed in to your Disney account.
Contact Member Services for:
- General questions about using your Membership
- Change of address
- Vacation planning assistance
- Assistance with password resets
(800) 800-9800 or (407) 566-3800✝ - Option 1
Monday to Friday
9:00 AM to 9:00 PM Eastern Time
Saturday and Sunday
9:00 AM to 7:00 PM Eastern Time
Member Services at Your Fingertips
You can now chat online with Member Services to update reservation requests, bank vacation points, ask questions and more. Chat is available when chat icon is active. Please note that you must be signed in to your Disney account to chat with Member Services.
Mailing Address
Disney Vacation Club
Member Services
1851 Community Drive
Lake Buena Vista, FL 32830
International Toll Free Phone Numbers
For those living outside the United States, please make use of these toll-free* international numbers:
*Additional charges may apply when calling from a mobile phone or by an in-country local carrier.
Monday to Sunday
9:00 AM to 9:30 PM Eastern Time
Phone Number
(407) 566-3100
or (800) 500-3990✝
Learn how you can take a Disney Vacation Club virtual tour from the comfort of your home. Or, if you’re planning a trip to Walt Disney World Resort in Florida or Aulani, Disney Vacation Club Villas in Hawai‘i, consider visiting an Open House to tour a Villa and learn more about the magic of Membership.
Walt Disney World Resort
Lake Buena Vista, Florida
Tour Contact Number:
(800) 500-3990✝
Aulani, Disney Vacation Club Villas
Ko Olina, Hawai‘i
Tour Contact Number:
(800) 500-3990✝
Contact Member Accounting for:
- Loans
- Dues
- Payments
Monday to Friday
9:00 AM to 5:00 PM Eastern Time
Phone Numbers
(800) 800-9800✝ - Option #3
(407) 566-3800✝ - Option #3
Mailing Address
Regular Mail:
Disney Vacation Club
Member Accounting
1851 Community Drive
Celebration, FL 32830
Contact Member Administration to:
- Add or remove an owner from your deed, or transfer to a family member
- Change the title on the deed to your trust
- Change your name in our records and obtain a new Membership Card with your new name
- Make changes to your deed if it’s titled as a corporation, LLC or LLP
- Contact Member Administration for information on making a change to ownership on your deed by sending your request by email at members@disneyvacationclub.com
Monday to Friday
9:00 AM to 5:00 PM Eastern Time
Phone Numbers
(800)800-9800✝ - Option 2
(407)566-3800✝ - Option 2
Mailing Address
Disney Vacation Club
Member Administration
1936 Broadway
Lake Buena Vista, FL 32830
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